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FAQ: FAQ

FAQ'S

Do you have a shop?

Unfortunately due to current economic climate we have made the hard decision to close our shop at 308 Tamahere Drive for the foreseeable future

What is your delivery Fee?

Our delivery fee is $7.95

Do you deliver to rural addresses?

We deliver to all urban homes or workplaces that fit within our designated delivery regions. Rural delivery will be carefully considered upon request via accounts@directfromthemarket.co.nz or call/text 0275716699

Will my order be delivered if I'm not home?

Your order will be delivered at your front doorstep, out of the sun where possible if you are not home by one of our friendly drivers. If there is a certain spot you’d like your order to be delivered e.g the back door, just pop in the “delivery instructions” box where you’d like it left.

What do I do with the Cardboard boxes, Ice packs & Chiller bags?

You can either recycle them or pop them out when you next order for our delivery drivers to collect to re-use & recycle.

Can't find what you're looking for?

Contact us by emailing or calling the numbers below!

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